Run far away - Engineer TeKnowledge Employee Review

1.0
8 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Work from home, the whole experience will feel like paid training as no one really knows what they're doing.

Cons

So many to even list. Over worked, understaffed, under supported, underpaid. HR doesn't respond or chooses not to. The person in charge of your cases has no idea what your skillset is or what the cases involve. Your managers have zero technical skills, you could tell them you're going to fly your computer to the moon and they'll believe it. The equipment and software never works, and I mean never. My softphone has never worked.

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TeKnowledge Response
5y
Thank you for the feedback. It is not uncommon to have non-technical managers who are supporting technical employees. I can certainly see how you could be confused on why these folks are working in a technical company! However, these folks were put into place for their people skills - there is a separate support system for technical questions. Working remotely has certainly made providing support a challenge - I certainly agree with you there!

Explore other reviews about TeKnowledge

5.0
18 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Good place to work i like it

Cons

Not much pay transport to site

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TeKnowledge Response
5mo
Thank you for sharing your feedback. We’re glad to hear you enjoy working with us and appreciate the positive aspects of the environment. Thank you for helping us identify areas for improvement.
1.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The paychecks don't bounce, at least as far as I experienced. You'll never ever have time to be bored, if you could call it that.

Cons

Completely toxic work environment, through and through. Ignores requests for Disability accomodations, uses the information gleaned from that process to institute write-ups. PIPs are their favorite tool ever, beside death from overwork.

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