TeKnowledge Reviews

3.9

78% would recommend to a friend

(4,182 total reviews)
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Aileen Allkins

82% approve of CEO

72% positive business outlook

TeKnowledge has an employee rating of 3.9 out of 5 stars, based on 4,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TeKnowledge employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
8 Jan 2023

Good for entry into IT

Recommend
CEO approval
Business outlook

Pros

Supportive environment, Veteran friendly, Nice office. Can also help with getting started into IT. Amazing coworkers.

Cons

They will fire you out of nowhere. I was informed by multiple managers that I was performing well and to keep it up but then a week later I was let go for not performing well enough by HR. There was a pay raise for new hires but not for employees that were there before the raise to 18hr across the board. Metrics is what drives performance. If you are in the military as a reservist or national guard be weary of applying here as they do not have your interest and will lie to you that they support you and your duties. As I was activated in an emergency, I came back and was fired for not meeting the metrics, but from what other friends have told me and from what I have seen they seemed to not follow the metrics that they supposedly fired me for. I was also informed by multiple managers that I was performing well and to keep doing what I am doing, with one manager even telling me that I was performing the best in my team. HR informed me that it was due to me being the worst in metrics and totally not because of being in the military, it was just a coincidence that I was fired upon my return for low performance. This was out of the blue as I was not informed by anyone in my team leadership of my supposed bad performance.

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TeKnowledge Response
3y
Thank you for your time to provide your feedback. The role of our people managers and leaders is to provide support, coaching, and direction to our people. We expect everyone to demonstrate the behaviors of our company values, We care, Stronger together, and Learn and grow, and take these matters seriously. I am sorry to hear your experience did not align with our values.
2.0
9 May 2017
Recommend
CEO approval
Business outlook

Pros

There are great people who work there, who like to have fun. Employee driven initiatives can be a lot of fun, and there's always room to make suggestions.

Cons

Where to start... well, if you like being told that you are worthless by your manager, then this is the place for you. On site management has been nasty to people, from individual managers who demand respect but treat their team like garbage, to HR who makes their own rules, on the fly, as they see fit, rather than having logical discussions and getting employee feedback. There is alot of drama and crap-talking, which happens in most work places, but within 3 months, there were people at odds with each other. There have been SEVERAL employees who have made scenes, told off others, stormed out and been threatening. This is a direct result of the poor site management. The owner of the company has been named in the Panama Papers, detailing how they keep money off shore. Oh, and forget about a raise or promotion. The people who get promoted are liars who embellish their accomplishments. As for raises, dont hold your breath. If you get "moved up" on a team, and would see maybe a slight increase, they make you wait at least two checks (TWO MONTHS) before you see anything. It took over 6 months to discuss the possibility of a cost of living wage for those who had been there for over a year, and there was still no answer. Promised a 401k within 6 months, took over a year due to HR sitting on their hands.

1.0
3 Mar 2018

Call center without the phones

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It’s isn’t technically a call center. Lots of food. I actually happen to love my actual job function (through the client) and will probably go do this same job, through the client directly, for twice as much pay.

Cons

Low pay, everything else is very much a call center, worse drama than Xerox had, SEVERE CULT LIKE MENTALITY. Every single good review here is written by someone they had to BEG “please go leave a good review! We desperately need it!” Or by management themselves. I walk into work everyday wondering if they love me or hate me that day. It’s like the sun and the moon, one day you are doing great and they think you’re amazing, then the next day they berate you and tear you down. I see at LEAST one person a day cry because of how they are treated. Half the managers are gone and the team stuck manager-less, while the other half treat you like trash. Unfortunately what one reviewer said was true, the owner of the company told everyone that “$200 a month is nothing. You won’t even notice it”. He, a rich man, said that to a whole lot of struggling people ( in case you were wondering it didn’t go over well) oh and also he mentioned that my team in particular had no growth coming and no new opportunities will ever arise. He is more concerned about opening a new, off shore site, solely to line his pockets while we sit here and suffer because he won’t even shell out a decent benefits package for us. Yeah, if you need benefits be prepared to give away more than half your paycheck for less than mediocre coverage. If you have mental health issues already I suggest running as far away as you can; this place will make it worse. And if you are lucky enough to not struggle with mental health issues, still run as far away as you can!!!! You will develop them quickly! Everyone always says bad reviews are written by disgruntled ex-employees. Just remember, I’m not one of those.... I will walk into work Monday quietly, and act like I never wrote this. Please heed our warnings!!! This is a 3rd party (outsourced) company where they contract for different clients, which I suggest to never work at unless absolutely necessary.

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Glassdoor has 4,408 TeKnowledge reviews submitted anonymously by TeKnowledge employees. Read employee reviews and ratings on Glassdoor to decide if TeKnowledge is right for you.