No organisation, no culture, no idea - Head Office Staff TFP Fertility Employee Review

Thank you so much for giving feedback about your experience with our company. We’re very sorry to hear that your experience was a negative one. Here at TFP Fertility UK we strongly believe in employee satisfaction and strive to have an engaged and well rewarded workforce. We have also been working hard to introduce new initiatives with employee satisfaction in mind. We have introduced Induction Days for all new starters on which they get to meet the Senior Leadership Team and other colleagues from across the business. During this day new starters hear from our UK Managing Director, HR, operations, marketing and finance and gain insight into organisational goals. They get to ask any questions they have and learn from other new starters about their roles. We have an appraisal process in place that gives colleagues the opportunity to set their own objectives and work together to review these on a regular basis. We have introduced colleague roadshows, once a quarter our UK Managing Director visits each clinic to share company updates and insight and marketing and operations also join this session to share updates and take questions. We have implemented LGBT training for colleagues and plan continue rolling this out over the coming year. We have introduced a colleague newsletter and print and email format to share updates from across the company. The Senior Leadership Team has been restructured and are regularly out and about in clinics to hear from colleagues and update on projects they’re involved in. The Senior Leadership Team also take active mentoring and coaching roles across the business to help and support those that want to develop their careers. Employees are recognised for their hard work and pay rises have been awarded for the past 3 years including this year. Catching people doing things right is a big part of our culture with small tokens of recognition sent to employees on a regular basis. If you would like to discuss any of this in more detail or would like to provide more feedback please reach out hr.uk@tfp-fertility.com