Telus lacks respect for its front line employees. - Engineering Technologist TELUS Employee Review

3.0
14 Sept 2008
Recommend
CEO approval
Business outlook

Pros

good educational opportunities. good union pension plan. the front line people are excellent to work with. the benefits plan is fairly decent.

Cons

low morale among employees. low morale among management professionals. continuous degradation of front line jobs due to contracting out. Contractors do low quality work and employees have to clean it up after them. Some managers over-use the "management rights" clause in the collective agreement, usually due to their lack of skill in their handling of resources. Micro managing managers due to lack of management training -- managers with no telecom experience trying to manage long-term, experienced, professional employees. And really ugly company clothes.

Explore other reviews about TELUS

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

2.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Work from home and create your own schedule. Paid training. There is an option for therapy through the company.

Cons

They are hiring, but there aren't enough tasks to make the minimum of 10 hours a week. There are no raises and no promotions. They take a long time to respond to emails, if they respond at all. The only benefit is a 401 (k). $14 is the pay rate, and one can only work 20 hours a week, if there are enough tasks. The past couple of exams for training set one up to fail them. I have been doing this job long enough to know this. They constantly threaten your job, which really affects morale and confidence. There used to be bonuses, but they haven't done them in a long time. There were times we were given permission to work up to 35 hours for the week, but again, it has been a long time. Last one, they didn't have enough tasks to allow for workers to get to 25+. They also offered stock options, but they ended that as well. They made a major mistake on my end and threatened me unless I complied. Eventually got an email that they were wrong, but they didn't apologize. I saw they were hiring freelancers with a maximum of 25 hours a week. I wrote to management and was told the rest of us were only staying at 20. I am currently seeking other employment. There are other companies that do the same work with higher pay and actual benefits. This was once a good job, but once Telus took over, it has been downhill. I would not recommend this company anymore. I'm starting to wonder if this isn't a sinking ship.

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