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      Synchrony

      Engaged employer

      Synchrony reviews

      Overwhelming After A Few Months! - Customer Service Representative (CSR) Synchrony Employee Review

      3.0
      10 Jul 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good co-workers and coaches, and managers. Great Vacation/PTO package and benefits.

      Cons

      Hard to move out of your current role without meeting your call metrics. Back To Back Calls which leads to burnt-out.

      Explore other reviews about Synchrony

      5.0
      30 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits, flexibility, and great people

      Cons

      No complaints, overall a great place to work

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