Synchrony Reviews

Updated 25 May 2020

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3.9
80%
Recommend to a Friend
93%
Approve of CEO
Synchrony President & CEO Margaret M. Keane (no image)
Margaret M. Keane
506 Ratings
Pros
  • "Employee friendly work life balance(in 72 reviews)

  • "They have such great benefits and their tuition reimbursement program is the best I have ever seen(in 71 reviews)

Cons
  • "If you like call center jobs with stiff metrics then this may be a pro(in 24 reviews)

  • "There is No cons in this company(in 19 reviews)

More Pros and Cons
  1. "Great working Experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hyderābād
    Recommends
    Positive Outlook

    I worked at Synchrony full-time for more than 3 years

    Pros

    Food coupons, cab facility, open door policy

    Cons

    Work pressure at times on weekends

    Synchrony2020-05-25
  2. "Best place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - AVP-IT in Hyderābād
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Synchrony full-time for more than 5 years

    Pros

    caring, transparent, culture, tution fee reimbursement

    Cons

    work is not challenging, low pay

    Synchrony2020-05-14
  3. "Impressive CEO and leadership team. Family-vibe culture."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for less than a year

    Pros

    Really impressed with the transparency from leadership throughout this unprecedented time. Weekly calls with CEO and her leadership team, weekly calls with medical staff giving opportunities for all employees to join and ask whatever’s on their minds. Put safety of employees first.

    Cons

    Nothing to share on Cons.

    Synchrony2020-05-12
  4. "Great entry level job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Recommends
    Positive Outlook

    I worked at Synchrony full-time for more than 3 years

    Pros

    Great work environment, decent pay, lots of overtime, great benefits, lots of opportunities for growth, and awesome people to work with.

    Cons

    There seems to be a lot of office drama.

    Synchrony2020-05-06
  5. "An okay company to work for"

    4.0
    Former Employee - Customer Service 

    I worked at Synchrony full-time

    Pros

    Paid training that covers the majority of what you need to know. Good benefits.

    Cons

    Pay could be better. Some competitors in the area pay more than them for the same job title.

    Synchrony2020-04-27
  6. "Awesome"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Synchrony full-time for more than 5 years

    Pros

    best HR policies , all inclusive work environment

    Cons

    not best Pay master in market

    Continue reading
    Synchrony2020-04-14
  7. "Competitive Pay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Vice President in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for more than 3 years

    Pros

    Good Company with Great Leadership

    Cons

    Sometime long hours depends on projects

    Synchrony2020-04-10
  8. "Client services"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Credit Support Specialist in Rapid City, SD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Synchrony full-time for more than 3 years

    Pros

    fair pay and benefits for RC

    Cons

    Short sighted focus by administration. Disrespectful character

    Continue reading
    Synchrony2020-04-11
  9. "Good for professionals who are looking to scale in career"

    4.0
    Former Employee - Analytics Manager in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Synchrony full-time for less than a year

    Pros

    Work Life Balance and Company Benefits

    Cons

    Long waited time for ticket resolutions Help desk team has no proper information for any issues

    Synchrony2020-03-26
  10. "Feels Like Home"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Process Analyst in Merriam, KS
    Recommends
    Positive Outlook

    I have been working at Synchrony full-time for more than 8 years

    Pros

    Companionship, Development, Diversity, Mentors, College Tuition Reimbursement

    Cons

    Management of Coronavirus, Pay, Policy Enforcement

    Synchrony2020-03-23
Found 781 reviews