Synchrony Reviews | Glassdoor.co.nz

Synchrony Reviews

Updated 24 Jun 2019

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Found 635 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
81%
Recommend to a Friend
91%
Approve of CEO
Margaret M. Keane
406 Ratings
Pros
Cons
  • "Mental health is a huge part of working in a call center(in 20 reviews)

  • "Work-life balance is not balanced within the company(in 14 reviews)

More Pros and Cons
  1. "Inclusive company culture, great benefits, lots of opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bank Advisor, Fraud Specialist in Shawnee, KS
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Synchrony full-time for more than 5 years

    Pros

    Good people, nice office and cafeteria, benefits start on the first day of work.

    Cons

    No legitimate cons to mention.

    Synchrony2019-06-22
  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time

    Pros

    Work life balance, Culture, Employee engagement activities, Leadership

    Cons

    Salary, Politics, Incompetent people at middle management, Poor recruitment of late

    Advice to Management

    Fix your recruitment in terms of giving compensation and hiring people with skills.

    Synchrony2019-06-17
  3. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Fraud Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for more than 3 years

    Pros

    Adaptability, employee friendly, great place to work

    Cons

    Sometimes it gets difficult to move

    Advice to Management

    None

    Synchrony2019-06-17
  4. "Not at this time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Vice President 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for less than a year

    Pros

    Employee friendly work life balance

    Cons

    None at this time for me

    Synchrony2019-06-15
  5. Helpful (2)

    "Great work culture, great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Analyst in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for less than a year

    Pros

    One of the best work culture, Ample opportunity to learn Great internal training sessions Fun activities all along No monotonous work Supportive colleagues No politics All in all very good in every aspect

    Cons

    Company is not doing much ML and AI Yearly Hike is average make sure get a good offer before joining

    Synchrony2019-06-08
  6. "Work at home csr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Service Representative 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Synchrony full-time for more than 3 years

    Pros

    Convenience of work from home, fair pay and good benefits

    Cons

    Required to work on weekends, tied to phone on back to back calls,

    Synchrony2019-06-11
  7. "Process developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hyderābād
    Doesn't Recommend
    Approves of CEO

    I worked at Synchrony full-time for more than 8 years

    Pros

    Good company,secure job ,transport avialble

    Cons

    No growth , no proper slary increase

    Advice to Management

    Please focus on growth there are lot of employees who are stuck at agent level for more than 10 years

    Synchrony2019-06-24
  8. "Great All Round"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Collections Account Manager in Canton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony part-time for more than 3 years

    Pros

    Friendly and family culture, growth opportunities

    Cons

    Everything works fine. No changes necessary

    Synchrony2019-06-01
  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Audit Senior Manager 
    Approves of CEO

    I have been working at Synchrony full-time

    Pros

    Compensation, work life balance, Benefits

    Cons

    Constant org changes and entitlement

    Synchrony2019-06-01
  10. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Rapid City, SD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synchrony full-time for less than a year

    Pros

    Great benefits, lots of paid time off, amazing people

    Cons

    None that I can think of

    Synchrony2019-05-31
Found 635 reviews