Treat employee's very well. - Customer Service Representative Synchrony Employee Review

4.0
24 Sept 2014
Recommend
CEO approval
Business outlook

Pros

Was able to work at home. Even as a part time employee you were able to earn bonuses and they would send things to your home that they gave away at the offices. Made you feel valued.

Cons

Need to have more specialty departments to handle customer needs, such as an online dept. Customer service reps are not trained enough in these area's to provide the help the customer's needed. Schedule was hard as it was night and weekends.

Explore other reviews about Synchrony

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Best Place to Work and has best team

Cons

- Nothing much, very supportive firm

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for , 4 days week and no meeting on friday were great perks to have when it comes to work / life balance

Cons

Senior leadership feels distant and uninvolved with the day-to-day realities of the engineering teams.

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