Training was smooth transition but fell short - Customer Service Representative Synchrony Employee Review

4.0
12 Apr 2016
Recommend
CEO approval
Business outlook

Pros

Good people and benefits. Overall great. It's stressful at times and that's not something you can really train. Good experience for credit card inside information.

Cons

A lot of customers ask for assistance figuring out their bills but I'm not an accountant. Some people still do not know how to use credit cards.

Explore other reviews about Synchrony

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Best Place to Work and has best team

Cons

- Nothing much, very supportive firm

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for , 4 days week and no meeting on friday were great perks to have when it comes to work / life balance

Cons

Senior leadership feels distant and uninvolved with the day-to-day realities of the engineering teams.

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