Call representative - Call Center Representative SunTrust Employee Review

3.0
18 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Good benefits decent pay steady work

Cons

High turnover high call volume little training for dealing with disgruntled callers

Explore other reviews about SunTrust

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It is a great place to work. They prepare you well in training.

Cons

Opportunities to learn different roles sometimes depended on branch needs.

3.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Off location training was very good.

Cons

Advancement, salary, quotas. Inexperienced leadership

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