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      SunTrust

      Engaged employer

      SunTrust Reviews

      3.4

      70% would recommend to a friend

      (3,264 total reviews)
      avatar

      William H. (Bill) Rogers Jr.

      92% approve of CEO

      63% positive business outlook

      Ratings by category

      3.6

      Diversity and inclusion

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Culture and values

      3.4

      Senior management

      SunTrust has an employee rating of 3.4 out of 5 stars, based on 3,264 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SunTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      22 Mar 2019

      Could be so much better

      It executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Good people, nice environment, good strategy

      Cons

      Heavy process overhead for everything you need to do. Performance management is driven by HR - managers have almost no control over how to reward and retain their employees. Executive layer is like a college fraternity, driven by the in-crowd. Strategy is to be agile in all business processes, but the bank is so weighted down by processes and required approvals that it will never achieve its goals for agility. Merger with BB&T has cast a pall over the entire organization.

      3.0
      25 Jun 2015

      Quality depends on your time

      Client service specialist i
      Recommend
      CEO approval
      Business outlook

      Pros

      If you can meet your sales goals (and the rest of your location can too), you stand the chance to make a nice bonus. Additionally, if you have the right team it can be a great place to work. My manager intrinsically knew who would be a good fit for the culture she wanted in her branch (productive, but fun) and crafted a team that worked together brilliantly. When hiring was taken out of her hands, the new hires were terrible fits and didn't last long.

      Cons

      I know sales goals are made to increase, but it many regards they're becoming unattainable. That's not motivating, that's frustrating. Especially when you hear that one location is at 300% of their investment revenue goal and then it turns out their goal is 1/3rd of your location's. Also, there's a lot of new employees coming over from Wells Fargo. That's great, except they're bringing the Wells way of business with them. If you left the organization for a reason, don't bring it with you!

      1.0
      22 Mar 2019

      Passive aggressive culture, no executional prowess.

      Senior vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      Their benefits are fairly competitive.

      Cons

      Average employees, working for average leadership, doing average work and being perfectly comfortable just being average. People are more worried about the appearance of teamwork and harmony than really tackling the tough problems at the root cause; no matter how uncomfortable.

      Viewing 1 - 3 of 3,264 Reviews
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      Glassdoor has 3,407 SunTrust reviews submitted anonymously by SunTrust employees. Read employee reviews and ratings on Glassdoor to decide if SunTrust is right for you.