Pros
room for growth if desired, health insurance is good, many locations to transfer to if you want to. Work/life balance is what you make it. PTO is accrued, and in addition you receive two 8 hour volunteer days and two 8 hour "holiday" days which are days off of your choosing.
Cons
pay is 3-4 dollars less an hour than Atlantic which is one of the reasons why there is a high turnover rate vs previous years. patient service is not just about customer service anymore but about meeting quality metrics, which adds stress in an already stressful environment.