An Experience I Won't Forget - Anonymous employee Springbox Employee Review

1.0
18 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some smart people working there.

Cons

To say my experience at Springbox was bad would be an understatement. With a few notable exceptions (the Chief Vision Officer and a few females at the Director/AD level), the leadership team at Springbox is woefully ill-equipped to lead, grow or maintain a positive work environment. In my time at Springbox, I was treated poorly by multiple members of the leadership team in attacks that were directed more at my person, than at my performance. There is little consequence for management that mistreat women. There is also little consequence for nepotism. With one notable exception, individuals in management who maintain friendships with top leadership do not suffer consequences for their poor quality of work and lack of work ethic. There is an attitude amongst leadership that employees just need to get things done, regardless of best practice or quality. This behavior and attitude leave individual contributors to pick up the pieces when everything goes wrong, as it almost always does. In multiple instances, the leadership of the organization came forward asking employees to work extra hours, "hire a babysitter," miss time with family, and to work over the holidays to make deadlines on projects that were not adequately scoped or sold. When employees agreed and worked additional hours or over holidays, there was no compensation or acknowledgment of shortcomings in planning to ensure these kinds of requests did not become the norm. I do not believe Glassdoor is a forum that is appropriate to call people out by name but if you are applying or interviewing at this company, take a good look at individuals in the organization who are in leadership roles in Product/Sales, parts of Experience, Project Management, and Development. In regards to HR, while members of this team are and have been kind and empathetic, they have zero power and affect zero change. It is a shame that the leadership of this organization leaves such a dark cloud over the experience of many of its past employees. Some incredibly talented and intelligent individuals have worked for, or are currently working for Springbox, but they will not get the growth opportunities or recognition that they deserve. When considering a job at Springbox, it is essential to understand that you will have little chance of learning new skills, having your voice or frustrations heard and taken seriously, receiving a raise or adequate compensation, and an opportunity to improve what is currently a very flawed model. Please note, this experience is not an isolated incident.

Explore other reviews about Springbox

5.0
8 Mar 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing team that does exceptional work

Cons

Fast growth can create challenges

5.0
17 Jun 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are the three things that make Springbox a great place to work: the people (and their dogs), the culture, and the breadth of work. Springboxers are engaging, outgoing, inclusive, and smart people. Despite the recent growth, it's still a place where you know every person by name. And you probably know their dog’s name, too. Happy hours are not obligatory one-drink affairs, because they're often impromptu around the ping pong table. A lot of companies tout “culture” as a perk, but Springbox actually has it in spades. They focus on hiring people who are good at what they do, but aren’t all about their own ego. Which makes collaboration easier and ultimately, makes the work better. With a good group of core clients and new projects consistently coming in the door, there is always new work to take on. Which makes it a great place to develop your digital chops. Not all of the projects are glamorous, but each presents it’s own set of challenges and learning opportunities. At the end of the day, it’s a place where your coworkers will become your friends and your career has the opportunity to grow if you put in the work.

Cons

he natural by-product of producing good work is more work and new clients. For Springbox, that happened really quickly. Teams had to get bigger, fast and processes (or lack thereof) had to be scaled for a larger company. All of this change in a short period of time has created a lot of uncertainty as new leads have come in to evolve the way projects are run.

2
avatar
Springbox Response
9y
Thank you for your feedback! People, culture and collaboration are key values at Springbox and critical to our success! While growth may have its challenges we are so excited for what's on the horizon at Springbox and continue to take steps to ensure transparency and improve processes.
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