Disgusting company to work for - Sales Assistant Sofa.com Employee Review

0 hour contracts so they cut your hours if the showroom is not making enough money. On average had a footfall of 6 people a day but marketing did little to help this. Received promises when I first started of a bonus, salary increase and a 40 hour contract. NONE of these happened. People leaving all of the time because no one wants to be there. Upper management is appalling and are quick to criticise but offer 0 praise and don't celebrate staffs successes. Salary is pitiful considering the amount knowledge that is involved. Received a lot of customer complaints and returns over my time there which is embarrassing when someone is spending up to £6000 on a sofa.