Sofa.com Reviews

2.9

34% would recommend to a friend

(101 total reviews)

Richard Holmes

33% approve of CEO

33% positive business outlook

Sofa.com has an employee rating of 2.9 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Sofa.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

101 reviews
1.0
3 Jan 2018

Run.

Recommend
CEO approval
Business outlook

Pros

Free tea and coffee thats it.

Cons

- working on the phone sales team you were not included in anything the company does, you find out things the same time the customers do. - training was 2 weeks of a complete joke - You can immediately sense who managed favourites were, they got away with texting on the job and getting days off a lot whilst you actually worked hard - I once has an allergic reaction and could not go to work and my manager attempted make me feel bad to come in. - Upper management would talk behind your back whilst your within range and when you confront them they say nothing - when you make a mistake without knowing they will never tell you, so you never know when you need to improve on things. - at one point taking free juice / coke was banned - when you call other showrooms they are so rude - other departments never answers the phone and your left with dealing with their angry customer. There is no career progress for you.

1.0
3 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Co-workers are lovely!. Products are nice

Cons

Management do not do anything and pass it on to other people to do but step up when it time to claim the glory. Zero hour contracts mean that they can cut your hours at the drop of a hat. They under value team members that actually keep the business afloat! Instead of funneling money into keeping employees they are opening showrooms everywhere. They make promises that they never keep regarding progression and development and I would stay well away.

1.0
30 Mar 2018

Worst job of my life

Recommend
CEO approval
Business outlook

Pros

Even the free coffee tasted crap. They do birthday cake and a card but I was the only member of staff that was forgotten in the entire office. So very thoughtless especially when you are at work on your birthday! The other team members are really nice and are all just as miserable as I was there. It has inspired me to become something a lot better as I know I was too good and overqualified to do what I was doing there.

Cons

This is a very lazy company who literally does not care about their staff happiness or wellbeing. Middle management are nice to your face but then you get told about the nasty things they said about you by other colleagues. God forbid you call in sick, I only had a few sick days whilst I was there but they are really mean when you call in and kick you when your down, that was what my manager was like anyway. You have to work weekends when it is completely unnecessary the phones and emails are dead and is a really pointless and wasted day. You only get 40 minutes for lunch and I am pretty sure the law says you get 1 hour if you work an 8 hour day. The workload is ridiculous during the peak time of year and they are constantly understaffed and management offers no help whatsoever even though they can see you are struggling and there are managers just sitting around having a good old chat for hours at a time( not exaggerating, you should see how they change when they find out the CEO or their manager is coming for a visit ). It got to a point where I was quite depressed and lonely at this job as they offer no support. No sense of progression whatsoever and no commissions on sales. Don't bother asking for a reference they won't even respond to you or your new employer which is very embarrassing. Also no sick pay and no extra pay for working on the public holidays. I really don't have nice things to say about this company and could honestly go on for hours. I am not the type of person to leave bad reviews but I just don't want anyone else to go through the same horrible process that I did. Run away now and save yourselves a whole lot of time and energy. I only wish I had left sooner.

Viewing 1 - 3 of 101 Reviews

Glassdoor has 110 Sofa.com reviews submitted anonymously by Sofa.com employees. Read employee reviews and ratings on Glassdoor to decide if Sofa.com is right for you.