Mistreatment of employees, overall unhappy work environment . . Smithers does not care at all about employees - Sales Smithers Group Employee Review

1.0
29 Aug 2017
Recommend
CEO approval
Business outlook

Pros

I am was very happy here and even developed good skills. I like the employee family atmosphere they give, outings for employees are nice seeing as that is something that corporate America just doesn't do these days. Michael the owner seems to really care. High rating for work balance because they do make effort to have employee events.

Cons

We have constant turn over in our office due to high-level management they brought in from overseas and another employee who belittles/is rude to everyone in the department. It's an uncomfortable place to work when the people who mistreated me are praised. The way we don't have a lot of vacation time/hourly pay is also an issue for me. THe "company" - the owner - acts like he really cares and wants a good work environment - but the way the management conducts and treats people does not match at all. I'm hoping to use my experience to get into a company that isn't so much politics and people mistreating employees. Not trying to complain but what has happened over the past few weeks in the office is just getting worse to this point.

avatar
Smithers Group Response
8y
Thank you for taking the time to share some feedback with us. We do work hard at all levels of the organization to provide a culture for our employees where they can feel valued and thrive in our organization. This includes the social events I am glad you have enjoyed but also our commitment to helping all employees understand and deliver against our standards of professional conduct. We would never want any employee to feel ‘belittled or mistreated’ and I’m sorry you feel that way. I’d welcome the opportunity to discuss this in more detail with you to understand the issue please contact me directly at kellis@smithers.com I appreciate your ideas and suggestions on a survey and we will look into this. Staff feedback is critical to our continuous improvement and our recent change to our sick time policy is an example of how it can help both the business and the team. Thanks again for taking the time to share your input and sorry your experience with us is not what we would like.

Explore other reviews about Smithers Group

5.0
13 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for. Treats their employees well.

Cons

Nothing that I can think of

1.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There were a few nice coworkers that genuinely wanted to make things better, but that can’t outweigh the cons.

Cons

Benefits are lacking, especially not a competitive PTO policy. Overall the culture is very much as though everyone is on pins and needles just looking out for their own self-interest, so there’s very little genuine team support. It’s a privately owned company and management makes no pretense about their utter lack of transparency. One minute they’re talking about how strong the pipeline is and the next they’re laying off >10% of the division. Not to mention that they’re not up front in the hiring process about requirements to be on-call after hours.

See reviews by: Helpful|Rating|Date|All