good burgers, bad businness - Anonymous employee Smashburger Employee Review

2.0
27 Apr 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Easy job for teens/first job Good burgers

Cons

Inflexible management Long hours Understaffed for busy shifts (despite requests for more staff) Constant staff turnover Lack of accountability of problem staff members, but incredible scrutiny on the ones who do care (incredibly backwards)

Explore other reviews about Smashburger

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Everyone was friendly and had an overall nice environment.

Cons

I wouldn’t say there are any cons

3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Relatively flexible schedule... coworkers were great too

Cons

Very demanding as you are usually the only person performing in one area. Mgmt is typically reluctant to help.

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