Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

36% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.4 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (34) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 51 reviews)); "Flexible hours while in school" ((in 28 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 20 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 17 reviews)); "It’s a good work environment" ((in 16 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 61 reviews)); "They pay was low and it was too far" ((in 51 reviews)); "Managers always in position." ((in 32 reviews)); "Terrible upper management." ((in 18 reviews)); "Alot of favoritism" ((in 9 reviews))

What are employees saying about Smashburger redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger redundancy and their outlook for job security at Smashburger in 2026.

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Smashburger

Smashburger Reviews

Compare reviews

2.9

36% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

23% positive business outlook

Ratings by category

3.5

Diversity and inclusion

2.8

Career opportunities

2.7

Culture and values

2.6

Senior management

2.6

Compensation and benefits

2.4

Work/Life balance

Smashburger has an employee rating of 2.9 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is 21% below average for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

827 reviews

5.0

28 Apr 2026

Friendly environment with great people

Cashier

Recommend

CEO approval

Business outlook

Pros

Everyone was friendly and had an overall nice environment.

Cons

I wouldn’t say there are any cons

1.0

6 Apr 2026

Save your time management/higher ups don’t care

Cook

Recommend

CEO approval

Business outlook

Pros

There isn’t many pros about this company besides it helps you grow in a kitchen if trained properly.

Cons

Management is a joke, Teamwork is a joke. Manager’s will be on their phones while you’re only one cook in the back running everything and never offer to help and when they do it’s barely any. The higher ups will expect so much out of you and run you into the ground with work then wonder why you’re so burnt out. It doesn’t feel like a job but more like torture working here and that’s just a start of what goes on here.

3.0

28 Mar 2026

pay

Waitress

Recommend

CEO approval

Business outlook

Pros

good team to work with

Cons

busy shifts during summer holidays

Viewing 1 - 3 of 827 Reviews

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Jobs at Smashburger

Cashier / Food Runner