Employees matter too. - Cashier/Server Smashburger Employee Review

3.0
26 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Getting to try new food to make suggestion to customers. The people you meet.

Cons

A good majority of people are inconsiderate; co workers and customers can give the impression of being entitled. A lot of people in manager positions play favorites and were not work appropriate. Making others do most of the work while favorites and managers had unrelated conversations. Hours were not at all consistent (hard to create a life or raise children). Getting in trouble for answering customer questions that took over three minutes.

Explore other reviews about Smashburger

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Everyone was friendly and had an overall nice environment.

Cons

I wouldn’t say there are any cons

3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Relatively flexible schedule... coworkers were great too

Cons

Very demanding as you are usually the only person performing in one area. Mgmt is typically reluctant to help.

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