Avoid joining - highly toxic - Anonymous employee Smartly Employee Review

1.0
29 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Decent product - Little to no resource planning and thus you will learn how to juggle multiple things, of which a lot of them don't fall into your role and responsibilities. - Incredible pay hikes of 1-2%.

Cons

- Lack of clear direction, no progression - Moving goalpost all the time with ambiguity and high workloads (far more than what you're fairly compensated for) - Discriminatory behaviour with no focus on inclusion etc - Zero focus on growing people within the company and high degree of micro management, thus slowing down everything. - Senior leadership is toxic, manipulative and I would encourage people reading this to really contemplate if they want to join this business.

Explore other reviews about Smartly

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice to work with the people there.

Cons

Nothing bad to say about experience.

1.0
11 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

On the surface, the company has potential. Powerful platform that connects with a wide range of channels. But that’s where it ends.

Cons

Do you like constantly moving targets? How about no firm product roadmap? Or maybe poor executive leadership that pushes you to your breaking point? Then Smartly is the place for you. Breakdowns among executive leadership from sales, marketing, and product all make for the perfect storm of chaos that is impossible to navigate. You’ll join endless all-hands meetings with C-Suites screaming “GSD” paired with “push push push” as their version of a rally cry for everyone to meet aggressive quarterly targets. Culture is toxic and unenjoyable. Employee turnover is constant, whether by choice or by force. There is no time for celebration for any type of wins, whether they be on a department or company level. If you’re looking for a rewarding experience, this is not it.

10
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