Pros
Good colleagues and supportive teammates were the positive factor. However, its no longer sustainable knowing that other factors of employment continues to decline.
Cons
The company talks a lot about leveling frameworks, competitiveness, and salary progression, but my experience did not match that messaging. In operations, compensation, salary increases and promotion outcomes are below market expectations, and concerns around pay competitiveness seemed to remain unresolved for years. When management were asked about how this fits in the leveling salary benchmark, there wasnt any concrete answers. Salary reviews were often discussed as something that would be revisited in the next cycle, but in practice are ignored. Responsibilities and workload also continued to grow, without corresponding recognition or compensation that felt fair and even near industry standards. The company seemed willing and quick to invest in expensive organizational tooling, while fairness and competitiveness of employee pay felt like a lower priority. Overall, working in Smartly becomes demotivating.