It's gone full corporate. - Customer Success Manager (CSM) Slack Employee Review

3.0
30 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Product is still great and there's still some great people.

Cons

Salesforce culture is aggressive and not as customer/product focused. Leadership (ELT) are mostly ex-Salesforce now, so little chance of thriving here unless you are comfortable toeing the Salesforce line.

Explore other reviews about Slack

5.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- high per-hour pay - 10k housing stipend

Cons

- no overtime pay (or you can, but most don't log it since hourly pay is already so high)

4.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Great people, no micro management, good work/life balance

Cons

Limited opportunities, lots of hiring freezes, limited transparency in leadership decisions

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