25 Jun 2018
Skybound Wealth Management Response
8yThank you for your feedback and we’re sorry that your experience of working with us was unsatisfactory. Visas are unfortunately quite complicated and we have little control over processing times. We can assure you that all our qualifications are confirmed as part of our robust hiring process. Our Sales team’s role is to handle all incoming/outgoing new business enquiries so to be successful we focus on their ability to provide exceptional customer service, a high level of knowledge about the services we provide and the ability to quickly identify the needs of the client in order to direct them to one of our Qualified Financial Advisers. We will be taking your additional comments on board and making sure they are dealt with appropriately. Please feel free to email us if you would like to discuss any of your issues further.