Great SaaS company to join - Customer Success Manager Sinch Employee Review

5.0
8 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Full remote contact Great pay Great work environment Clear goals Structured onboarding process Young staff Innovative and open to changes

Cons

No IT or tech support in most countries - remote assistance from Sweden Some things still have a startup feeling

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Sinch Response
1y
Hello! Thank you so much for taking the time to share your experience. We appreciate your positive feedback on work-life balance at Sinch! We value our employees’ well-being and continuously strive to enhance it. Regarding the negative part of your experience, we’re thankful that you brought it to our attention. Your input helps us learn and improve! Let’s create an exceptional workplace together! Reach us at peopleexperience@sinch.com to share more input.

Explore other reviews about Sinch

5.0
11 Feb 2026
Recommend
CEO approval
Business outlook

Pros

1. Excellent learning and growth opportunities 2. Amazing co-workers and leadership (PMM team) 3. Good culture, inclusive and transparent management

Cons

1. No bonus/incentives, 2. sometimes cross-functional alignment challenges

4.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Management, culture and work life balance

Cons

Internal tools and processes leave something to be desired.

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