Not a bad place to work - Support Specialist Shopify Employee Review

4.0
29 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Work from home. Some lovely team mates. Fast paced and provides learning opportunities daily.

Cons

The culture has changed a lot. Upper management doesn't care about it's support team, feels like they are all about the numbers now. Lay offs without cause and they employ cheap incompetent staff instead.

Explore other reviews about Shopify

5.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Amazing company with incredible product

Cons

None that I can think of

2.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

- decent culture built around supporting entrepreneurship - availability of AI tooling - fully remote

Cons

- low and non-competitive pay compared to other tech companies - backwards comp and impact system they think is "innovative" and unique, but it's really just a system to keep comp and titles capped

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