Incredible talent. Awful senior leadership. - Engineering Manager Shopify Employee Review

2.0
11 Jul 2022
Recommend
CEO approval
Business outlook

Pros

There are some immensely talented people at Shopify. For a company that is known to underpay, I was always amazed by the level of skill we were able to onboard.

Cons

Over the last year the culture at Shopify took a steep dive. New SLT seems to forget that they are running a team of humans. A lot of unreasonable pressure and expectations are being pushed downstream while SLT is never held accountable for their choices. The company made promises to their employees regarding compensation adjustments and proceeded to miss all of their timelines one by one without any accountability. We're now policing public messages to make sure no one is voicing anything with any resemblance of criticism to our leadership team. While I was not at Shopify very long, I did get the impression that disagreeing with SLT or criticizing our CEO was truly something you were not allowed to do there. Ironically, it feels like the easiest way to prevent that would have been to not give people a reason to feel so passionately against the job SLT is doing.

Explore other reviews about Shopify

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Cons

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Legacy Shopify ICs and lower-level managers are excellent and generally quite nice (company's Canadian after all) Caliber of engineering talent is generally high Dev-friendly stack (Ruby/Rails) Bleeding-edge AI adoption with unlimited token budget

Cons

Recently brought over a CTO from Microsoft: he brought with him a lot of not-at-all-nice people who are highly political, frequently rude/condescending to legacy Shopifolk, and make consistently bad/dev-hostile technical decisions Bleeding-edge AI adoption is being used to justify unreasonably increased expectations

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