The best employer I've ever had - Merchant Success Guru Shopify Employee Review

5.0
7 Dec 2016
Recommend
CEO approval
Business outlook

Pros

- management team is dedicated to your development and well being - diverse team - amazing health benefits - extra perks such as meals, house cleaning, and annual spending for things such as gym memberships and business development - doing something that matters and helps merchants grow their businesses

Cons

- the work can be overwhelming at times and can lead to burnout, but this is not unique to Shopify and has been a factor in many of my previous jobs

Explore other reviews about Shopify

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Cons

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Legacy Shopify ICs and lower-level managers are excellent and generally quite nice (company's Canadian after all) Caliber of engineering talent is generally high Dev-friendly stack (Ruby/Rails) Bleeding-edge AI adoption with unlimited token budget

Cons

Recently brought over a CTO from Microsoft: he brought with him a lot of not-at-all-nice people who are highly political, frequently rude/condescending to legacy Shopifolk, and make consistently bad/dev-hostile technical decisions Bleeding-edge AI adoption is being used to justify unreasonably increased expectations

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