Good place - Team Member Shake Shack Employee Review

4.0
5 May 2024
Recommend
CEO approval
Business outlook

Pros

Had really good benefits, and everybody was pretty nice working there

Cons

Very rude customers, a lot of work for minimum wage

Explore other reviews about Shake Shack

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The salary was pretty good, good benefits and everyone working there were really nice

Cons

A little dirty sometimes, and can be pretty stressful

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

60% discount saves me money

Cons

bogus. management is awful, i was put on a full time schedule when i agreed to a part time one since im a college student, hours are awful , understaffed environment, i sense some passive aggression between me and my coworkers but i cant put my finger on it. also this one manager only decides to help out when things get extremely hectic but then they go back to sitting down and being on their phone.

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Shake Shack Response
8h
Thank you for sharing your feedback. Shake Shack takes concerns like these very seriously and wants to better understand your experience. Please reach out to our People team at (646) 747-7207 or people@shakeshack.com so we can review your concerns thoroughly.
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