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      Sentry

      Engaged employer

      Sentry reviews

      Good pay and benefits - Customer Service Representative Sentry Employee Review

      4.0
      3 Jan 2023
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits were great and company overall good to work with.

      Cons

      Inability to work with scheduling and child care

      avatar
      Sentry Response
      3y
      Thank you for your review. I’m glad you enjoyed your overall experience at Sentry, including our benefits package and team atmosphere. We understand every employee’s situation is different. A positive work/life balance is important to us, and we encourage all of our employees to have a conversation with their managers regarding their situation. Elisha Williams – Chief Customer Services Ops Officer

      Explore other reviews about Sentry

      5.0
      30 Apr 2026
      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      work life balance is great

      Cons

      pay is below national average

      avatar
      Sentry Response
      12h
      Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
      4.0
      22 May 2026
      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      hybrid, very good benefits, mostly good work life balance

      Cons

      on call sucks so bad, more flexible work from home schedule would be nice

      avatar
      Sentry Response
      11h
      We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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