Sentry Reviews

3.8

74% would recommend to a friend

(676 total reviews)
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Pete G. McPartland

86% approve of CEO

85% positive business outlook

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

676 reviews
2.0
17 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Great CoWorkers. Some assistance to grow your skillsets. Middle management tries to help you but their hands are tied to actually get the associates what they want.

Cons

Pay - this year the raises and merit were horrible. And the canned responses about how the company offers marketable compensation to the position and location is laughable. If it is comparable, how come people are leaving left and right to new positions. Maybe focus on what we as associates are saying we want vs sending us coffee cups and hot chocolate. We hear constantly about our surplus yet it doesn't trickle down to the ones actually doing the work. The push to return to the office. The in office culture is not needed. Many teams are doing their best work from home currently and are being successful in using the technology that we have. By pushing us back into the office all you are telling us is that you don't trust us and you want us back in the office so you can hover and watch us. The reposnses about flexibility in our hybrid is not consistent across the company. Some managers are saying flexible and others are being hard and fast, no deviation to the set scehdules. The workload in not something we can keep up in the long run. We get through a push of work and management and the business just keep adding to the mountain of what they expect us to finish. HR is not helpful. We get told to voice our concerns to management and HR and its like speaking to a brick wall. Those that do speak up are brushed off, given the minimum assistance or made to feel like we are crazy for thinking there is an issue. On the other hand too many associates are afraid to actually have honest conversations with their supervisors for fear of retaliation. The Board of Directors needs diversity. There are very few women and no people of color. They are stuck in the past and it shows.

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Sentry Response
4y
Thank you for your thoughtful feedback. First off, if you—or anyone at Sentry—fears retaliation from a manager, please share that with an HR representative immediately. If you don’t feel supported by your HR professional, please don’t hesitate to take your concerns—and any questions about merit increases and compensation—to an HR manager. As an organization, we want associate voices to be heard. I appreciate your comments about consistency around returning to the office. While we don’t intend to be a remote company, our hybrid model is intended to offer flexibility to everyone in the company. Please know we’ll consider that feedback as we start to repopulate our offices. In regards to your comment about diversity, we recently just added an additional woman to our board. We’re also actively identifying new approaches toward recruitment and retention that reflect our commitment to diversity. Thank you again for your feedback. Javier Sotelo – Senior Director of Talent
2.0
16 May 2022

Satisfied outside of WFH decision

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competitive pay, nice people, good 401k plan

Cons

We've never been asked about what we would prefer about returning to the office. We're repeatedly told the last 2 years have been the most successful years Sentry has ever had, and then management turns around and says in-office culture plays a vital role in Sentry's success, which is obviously not the case. Many associates would prefer to stay at home, or at least have more flexibility. There's increased tension among associates regarding this issue, and it's being ignored.

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Sentry Response
3y
I’m happy to know you’re enjoying your role at Sentry. I appreciate your feedback about returning to the office. Our company is built on relationships, and we believe there’s value to being together in person. However, we recognize the benefits of working from home and don’t want to abandon in entirely, which is why we decided to move to a hybrid model, where associates can work at home and in the office. If you have any questions about returning to the office, please speak with your manager. Thank you for your review. Javier Sotelo – Senior Director of Talent
3.0
10 May 2022
Recommend
CEO approval
Business outlook

Pros

Runs lean, gets things done fairly quickly, projects are often collaborative.

Cons

Really tone-deaf on return to work directive. We've worked great from home, and should have more ability to make the choice for ourselves in how often we want to be in the office. We've never been surveyed, interviewed, given a platform to indicate our preferences, the decision was just made for us with no input.

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Sentry Response
3y
While we believe we work best when we’re able to work together in person, we recognize working from home deserves a place in how we work moving forward. That’s why we’re moving toward a hybrid model where we work both in the office and at home. As we look to repopulate our offices, I encourage you to communicate questions to your manager and talk through anything specific you need. Thank you for sharing your feedback. Javier Sotelo – Senior Director of Talent
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Glassdoor has 715 Sentry reviews submitted anonymously by Sentry employees. Read employee reviews and ratings on Glassdoor to decide if Sentry is right for you.