No work-life balance - Claims Representative II Sentry Employee Review

2.0
16 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Good support while working. Excellent team.

Cons

No work-life balance. Expect too much, unable to keep staff on.

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Sentry Response
4y
It’s great to know you felt supported during your time at Sentry—we want all our associates to know they can lean on their teams and their leaders. I recognize claims loads have been volatile throughout the pandemic due to shifting COVID-19 protocols. We’re consistently monitoring this situation and adjusting staffing levels to help keep workloads manageable. Thank you for sharing your feedback with us. Michele Dufresne – Chief Claims Officer

Explore other reviews about Sentry

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
3d
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
4.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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Sentry Response
3d
We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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