25 Oct 2016
Sentry Response
9yThank you for taking the time to provide your feedback. We’re happy to hear you enjoyed your coworkers and sorry to hear you felt the culture wasn’t a good fit for you. We’re committed to a positive and productive work environment for all of our associates while maintaining an emphasis on quality service to our customers. Plans to evaluate staffing, workloads, and claims systems are actively underway to better understand and address improvement opportunities. Thanks again for your comments.
Mark Trautschold
SVP- Chief Claims Officer