Do not work here - Account Executive SendBird Employee Review

2.0
18 May 2024
Recommend
CEO approval
Business outlook

Pros

Some nice people Ok product Benefits

Cons

CEO is disillusioned & out of his depth. He’s like a dog chasing its tail. They will chew you up & spit you out whenever they want - no exec level ownership for mistakes but happy to layoff the ICs. CRO has left after making zero $ improvement Head of EMEA region is selfish, coasting, lazy, nowhere to be seen, loves the sound of his own voice, talks a good game - some customers don’t even like him Company changes focus & messaging 2/3 times a year Completely US centric - they think the sun shines out of their backside Now operating on a shoe string Will get rid of whoever is cheapest to get rid of without looking at output. Last in first out.

Explore other reviews about SendBird

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

We are super supported to upskill with AI. There is a ton of buzz and everyone moves fast and helps each other out. Great benefits, smart and engaged teammates, and lots of fun engagement each week.

Cons

We are in a super fast paced mode right now. That's not for everyone but if you know how to keep pace in a start up while and are good at making the right kind of waves, you will love it here!

1.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Most of the people who remain are genuinely smart, capable, and great to work with

Cons

Depleted product team - a high majority of the team left over a 4 month span No sales pipeline and empty marketing funnel Upper management will seek help with projects only to put the blame on you so they can terminate you Broken processes everywhere - no type of transition to cover those who have departed over the years Inner circle - most people are not part of the club. You’ll get blamed for their mistakes. AI productivity measurement - we are asked to use AI tools and are measured based on our token usage. Nothing else matters except how much we use AI. Not sales, not pipeline, only how much can we seek to replace our own jobs Lack of job security - veterans of many years were terminated with no transition. Promises of them being replaced with more capable and skilled leaders were all lies.

5
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