Great company that changed its spendings recently! - Customer Success Manager Semrush Employee Review

4.0
18 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Great culture, nice people, great office, food, benefits, MacBook Pro, great knowledge to earn.

Cons

No team buildings except office new year gathering, reduced bonuses and expenses for benefits in the most recent year, no clear career development and growth potential, no yearly salary review, it's stuck for years, and you can get 5% increase in two years which is absurd compared to the inflation rates.

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Semrush Response
1y
Dear Sender, Thank you for your kind feedback and for rating us so highly! We really appreciate it. We’d love to address a few observations from the “cons” section to make sure others get the full picture: - Teambuildings. We’ve got plenty of opportunities to connect and have fun! Along with two big official events each year—our End-of-Year celebration in December and Company Birthday in August—we also organize monthly office events like workshops, drink tastings, video game tournaments, and more. Plus, every employee has a quarterly Teambuilding Budget to spend on outings with colleagues—whether it’s a bar hangout, museum visit, concert, or anything else you’d like. So, there’s a lot more happening than just the New Year gathering. - Bonuses for the CS Team. Our bonus structure was adjusted to increase the base pay, ensuring everyone has more stable compensation. - Performance Development. We’ve put a well-established performance development process in place. This allows us to assess employees and adjust compensation twice a year, providing clear and fair opportunities for growth. We hope this sheds more light on our processes. If you have any questions, we’re always happy to chat. You can also find more details about our benefits and processes on the Careers website. Yours, the Semrush Team

Explore other reviews about Semrush

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Company and Team. Thorough onboarding process. Compensation met expectations, and I'm genuinely happy to be contributing to what we're building together.

Cons

The Adobe Acquisition made for some chaotic moments but management has been very transparent and got everyone through the process. I would say Semrush is above average to excellent for a mid-size SaaS company.

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Semrush Response
2w
Dear Colleague, Thank you for sharing your experience! It’s great to hear that your first months at Semrush have been positive. We truly appreciate you being part of the team and look forward to our continued collaboration together. Yours, the Semrush Team
5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I'm only a month in, but the onboarding experience has been great! I've never had such a thorough onboarding experience before. My manager and director are experienced in enterprise BDR work and offer really great insights even beyond just coaching. They put data in front of us to show what success looks like. The team is always willing to answer questions and help out. The compensation is really competitive with the ability to make 6 figures with commissions. Semrush also just got acquired by Adobe, so there is a lot of excitement around that and what it will mean for the team. The office has catered lunch on Wednesdays, but they also stock snacks, so you never have to be hungry in the office.

Cons

New team and vertical means that they are building everything from the ground up, including onboarding motions for Enterprise BDRs specifically. Not necessarily

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Semrush Response
2mo
Dear Colleague, Thank you for the positive review! We look forward to continuing to achieve great things together. Yours, the Semrush Team
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