Changing Management - Customer Services Representative - SDA SelectQuote Employee Review

2.0
5 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Working from home is available.

Cons

Cuts to pay structure. Ever changing management. Inept and overwhelmed people promoted into management positions. Sales metrics are insane. Always changing. No consistency.

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SelectQuote Response
10mo
Thank you for leaving a review. As a former associate, we deeply value your feedback and would like to address your concerns. We’re sorry to hear that our sales compensation has not met your expectations. We understand how important it is for our agents to feel valued for the work they do, and your concerns about pay transparency and commission structure are being taken seriously. Please know that SelectQuote follows the industry standard, which is often described as dynamic, demanding, and even rewarding! We are committed to fostering a fair and supportive culture for our agents, despite the compeititve sales environment. In addition, we equip our agents with the tools that offer room for advancement. Again, thank you for leaving a review with us and we will be sure to take this into consideration as we improve the associate experience.

Explore other reviews about SelectQuote

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Work from home flexibility, free leads, base pay, full benefits.

Cons

Crappy leads, long hours required to maximize income

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SelectQuote Response
3w
Thank you for sharing your feedback and for your time with SelectQuote. We’re glad to hear you appreciated the work-from-home flexibility, benefits, and support provided throughout your experience. We also understand your perspective regarding lead quality and the demands that can come with a performance-driven sales environment. Feedback like yours is valuable as we continue evaluating how we support our agents with the tools, resources, and opportunities needed for success. We appreciate your contributions during your time with us and wish you all the best moving forward.
2.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, nice coworkers

Cons

Low pay, out haiis went

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