Leads are declining in quality - Senior Sales Agent SelectQuote Employee Review

1.0
27 Jun 2024
Recommend
CEO approval
Business outlook

Pros

You don’t have to pay for leads. But you get penalized for low close rates. Difficult to close leads. This entire business model is built around low income dual plans.

Cons

Lead quality is terrible most days. There is a culture of changing plans just for the sake of changing plans regardless of if it benefits, clients or not

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SelectQuote Response
1y
Thank you for taking the time to leave a review. The company is very sorry to hear about your experience throughout your time with us and would like to address your concerns. As soon as our candidates begin training, we strive to offer realistic expectations of the competitive, timely, and dynamic sales environment. We make it a point to provide a supportive and understanding culture for our associates, so we sincerely apologize that this was not what you have experienced from management. Please know, that SelectQuote takes your words very seriously and will be using your review to help us improve moving forward. We appreciate the honesty in your words.

Explore other reviews about SelectQuote

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and they always look to do right by their staff

Cons

Not many that come to mind

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SelectQuote Response
5d
Thank you for taking the time to share your experience. We're thrilled to hear you've enjoyed working with such a supportive team and that you feel SelectQuote is committed to doing right by our associates. Creating a positive workplace where our people feel valued is a priority, and we're grateful for your recognition. Thank you for being part of the SelectQuote team, and we wish you continued success!
3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Annual bonus based on employee and company performance

Cons

Annual salary is way below national average, especially based on years of experience. They've talked about promoting all QA Analysts to QA Engineer for years (due to the fact we're all fulfilling QA Engineer roles but with the Analyst title and pay), but every year they had a new excuse as to why they couldn't promote everyone. The workload far outweighs the pay.

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SelectQuote Response
5d
Thank you for taking the time to share your feedback. We’re glad to hear you recognized our bonus program and appreciate you sharing your perspective on compensation, career growth, and workload. Feedback like yours helps us better understand where we can continue to improve the associate experience. We appreciate your contributions during your time at SelectQuote and wish you all the best in your future endeavors.
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