Slow Process Improvement - Service Desk Technician SelectQuote Employee Review

2.0
5 Feb 2024
Recommend
CEO approval
Business outlook

Pros

-Hybrid -Entry Level Positions -Self Starting Role

Cons

-High Turnover -Low possibility of raises -Short term solutions to problems -Easily Replaced in eyes of higher-ups

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SelectQuote Response
2y
Thank you for taking the time to leave a review. SelectQuote values your feedback and wants to address your concerns. Throughout training, SelectQuote strives to depict a realistic expectation of the competitive and changing sales environment for our candidates to best prepare them for their roles. We understand that at times this can be frustrating. Please know that we do value each associate who works under the company, and want to offer a supportive culture. Once again, we are sorry to hear about your experience. SelectQuote takes your words very seriously and will use them to help us improve the employee experience moving forward.

Explore other reviews about SelectQuote

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Easy & smooth onboarding + fantastic training.

Cons

The hiring process is not immediate or quick however the time from initial interview to training was not more than a month.

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SelectQuote Response
2mo
Thank you for sharing your feedback. We’re glad to hear you had a smooth onboarding experience and found the training to be helpful. We also appreciate your perspective on the hiring timeline, as feedback like this helps us continue to improve the candidate experience. Thank you for being part of SelectQuote.
3.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

It’s a very large company.

Cons

Management is terrible in most cases. There are a few good ones, but they eventually fire them and replace them with a sycophant.

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