Very repetitive, not enough pay for the amount of work, calling the same people over and over until you get cussed out which makes it super stressful or your mental, an abnormal amount of back to back calls, hard on the vocal chords.
SelectQuote Response
2mo
Thank you for sharing your feedback. We’re glad to hear you’ve appreciated the remote work flexibility and bonus opportunities. We also understand your concerns around the repetitive nature of the role and the intensity of back-to-back calls. Roles like this can be fast-paced, and feedback like yours is important as we continue to evaluate workload, support, and the overall associate experience. Thank you for your contributions to SelectQuote.
Annual bonus based on employee and company performance
Cons
Annual salary is way below national average, especially based on years of experience. They've talked about promoting all QA Analysts to QA Engineer for years (due to the fact we're all fulfilling QA Engineer roles but with the Analyst title and pay), but every year they had a new excuse as to why they couldn't promote everyone.
The workload far outweighs the pay.