Pros
It's a job that pays and you can work from home...?
Cons
If you have experience in claims or anywhere in the workforce outside of this company don't apply. They don't pay a liveable wage but expect you to pay for childcare while you work from home, how can you? There is no opportunity for advancement at all there are people that I work with that have been with the company for 8 plus years and are still in the same position with slightly better pay than when they started, still unlivable wage... You can apply all day long as a current employee but you will never get hired into a higher position. They don't train you but score/rate you on what you don't know. I have worked for other insurance companies...State Farm, Geico, to name the big ones and this is by far the worst one. I am not sure how they still have clients to serve if they treat their internal customers this badly.