Sedgwick Reviews

3.2

53% would recommend to a friend

(4,606 total reviews)
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Mike Arbour

59% approve of CEO

52% positive business outlook

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,606 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews
5.0
13 Aug 2025

Part of a large family

Recommend
CEO approval
Business outlook

Pros

The type of people who are interested in this area of work are already of the empathy mindset, ready to help our clients, customers, and also within our own teams. It means that very quickly you feel like part of an extremely large family with 22,000 cousins!

Cons

Sometimes the work can be very emotionally draining, and dealing with people who have experienced hardship can be difficult to process. We keep going though, as we know our work makes a difference.

2.0
6 May 2025
Recommend
CEO approval
Business outlook

Pros

Multinational company with people from everywhere.

Cons

Unrealistic work loads- refusal to adequately staff with people of sufficient skills and lack of willingness to invest to train staff, so senior level employees have workloads far exceeding what they should while other employees are doing nothing and refusing work due to insufficient experience and training. Constant changing of goal posts and changing of terms making it more difficult to obtain bonuses and incentives. Mixed messages from management- local management and governance does not match advise and objectives advised by international senior management. Preaches culture of empathy and inclusion, however the reality in offices is closed minded and discourages open and honest conversations.

Viewing 1 - 3 of 4,606 Reviews

Glassdoor has 4,897 Sedgwick reviews submitted anonymously by Sedgwick employees. Read employee reviews and ratings on Glassdoor to decide if Sedgwick is right for you.