Sedgwick CMS. Good company to work for, except that you work in insurance claims. - Summer Intern Sedgwick Employee Review

4.0
22 Jun 2008
Recommend
CEO approval
Business outlook

Pros

Sedgwick CMS in Freeport Maine is a great place to work. The people are nice, the management is great at what they do and they respect you. There is room for growth and they want you to be good at what you do. They even offered to send me to Texas for 2 months for a training. I was there as a Summer Intern and I learned a lot about the claims world. Short term claims for companies. What a blast! (note the sarcasm)

Cons

If you didn't get it from above you are working in the insurance claims world. It is boring, messy and not fun. At least for me. You do not need a college degree to do this kind of stuff. Try to avoid it if possible. If you understand what I am telling you and you are still going ahead good luck and god speed.

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1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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