Do not waste your time - Anonymous employee Sedgwick Employee Review

1.0
16 Jan 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

PTO, 401K match and HSA contributions

Cons

Pay is some of the lowest in the industry. They start people off at what other companies started people off 15 years ago for the same position. Then you will only get a 2.5% raise each year which is just enough to cover the increase in medical benefits. Then they expect you to feel excited about your raise, it's like a slap in the face. There is no work life balance, you get paid on 37.5 hours but expect to have to work over 50 hours, which makes the pay even worse. Senior management's favorite saying is if you can get your work done in a day you don't have enough to do. Yes you get a lot of PTO but you can't carry any of it over, so use it or lose it, but good luck using it. Many time off requests are denied or cancelled because of staffing issues so a lot of people go out on a disability claim just to take time off. It's a very toxic work environment, low morale and many people are looking to get out of there and find a job elsewhere...this includes the managers.

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1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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