Sedgwickcms is not the company of choice. - Anonymous employee Sedgwick Employee Review

2.0
5 Jan 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the projects are stimulating and generally the worker bees are nice and hardworking people.

Cons

Management does not align itself with the company's own mission statement. There is no real respect for employees and many are severely overworked. Every year there is a survey that employees are expected to fill out. Even though they say it is voluntary they pretty much force everyone to fill it out so that they can get the employer of the year award. They don't even provide constructive feedback of the survey results to the employees. It is only about the numbers, not about the content.

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1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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