8 out of 10 for place to work in claims. - Claims Adjuster III Sedgwick Employee Review

3.0
18 Nov 2008
Recommend
CEO approval
Business outlook

Pros

Overall, a good place to work. Friendly enviroment and good benefits and opprotunities. THey allow a very generous amount of time off and are pretty considerate about personel commitments. Give you the opportunity to grow if you are willing to work hard.

Cons

Not very much opportunity for advancement as there are only a few positions in the TPA industry. In my office, other than supervisor, there are really only 2-3 other positions one can hope to work in. If there were more opportunity for advancement, I would consider this a much better place to work as you can become stuck in a rut.

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1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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