Good for college grads but not experienced people - Anonymous employee Sallie Mae Employee Review

2.0
17 Jun 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- benefits - opportunities. Once you are there for nine months you can post in other positions and people were taking new positions all the time. - I said good for college grads because you start off with a low salary and entry level position but if you have the time (3-5 years) I could see someone becoming highly successful - If you like OT, then offer a lot of it

Cons

- Inconsistent information. I was told the hourly wages during the interview and come offer time it was less then discussed and not negotiable. - The department I was in had no direction and was in constant flux - No feedback or direction from Team Leaders - Did not like the incentive plan. No matter how hard you worked the statistics were never accurate and a lot of your figures came from accounts colleagues resolved - In order to be a top performer and get better incentive you would need to work a lot of OT - There were different policy from team to team in the department, no consistency

Explore other reviews about Sallie Mae

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Supportive colleagues, collaborative culture, meaningful learning opportunities, and strong career development. I've had the opportunity to grow professionally, take on new challenges, and work with people who genuinely want to help each other succeed.

Cons

As the company evolves, priorities and processes can change quickly, requiring flexibility and adaptability.

4.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

- I genuinely enjoy the people I work with, and that goes a long way. The culture feels supportive and respectful, not cutthroat. - The company regularly asks for feedback through “Pulse Check" surveys—and it doesn’t feel like they disappear into a black hole. - Strong focus on work-life balance with real resources to back it up. - Fun, engaging activities like desk holiday bay decorating, chili cook-offs, and the Sneaker Ball help break up the work routine. - Encourages professional growth with free LinkedIn Learning, support from department heads, and side-by-side learning opportunities. - Hybrid work is a plus. I remember when remote work was a pipe dream, so I don’t take that flexibility for granted. - Just hit my 3-year anniversary and got increased PTO—always a nice milestone. I plan to be here for the long haul. - Final thought: I’ve yet to find a perfect company, but I can honestly say Sallie Mae is close enough. I hate to sound like a marketing campaign, but a happy employee is just a happy employee—and that’s how I feel here.

Cons

- Like most places, it’s not perfect. Processes can always be improved, and some things move slower than you’d like. - Pay feels fair, not amazing—but not something I’m upset about either. I don’t know many jobs that pay “enough,” honestly. - If you’re looking for a flashy startup vibe, this might feel more steady than exciting.

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