I applied online. I interviewed at Sallie Mae in May 2026
Interview
The HR/Recruiter reached out and scheduled a time, but on the day of the call, didn't join the call and lied that she was on the call and couldn't see me on Teams. I have screenshots to prove the lying. The next call she seemed so disinterested and was reading from a script. Since then, there has been no next steps and no reply from HR. Absolutely disrespectful process.
There are 2 rounds, one screening around regarding resume,job, projects and second round with 3 higher up managers for technical and behaviorial questions, in-depth questions about projects and previous work
I applied through a recruiter. The process took 5 weeks. I interviewed at Sallie Mae (New Castle, DE)
Interview
Interview was pretty straight forward, standard questions about customer service background, education, etc. It did take 3-4 weeks to hear back though, and during that time the recruiter did not respond to my emails.
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