Terrible company - Install Technician Safelite AutoGlass Employee Review

2.0
11 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Training. It's a great for giving experience in the industry but not good long term

Cons

Terrible corporate, all you'll hear about is selling wipers, customers are the worst haven't had such terrible interactions with customers even in my 6 years in retail. Over worked and underpaid literally. Prepare to have no life outside of work as you'll be working 6 days a week more often then not. Hours are 7 am to whenever your done, and they over route you consistently. Your raises are tied to arbitrary statistics that they just raise the bar on if your to close to hitting them. One being customers reviews. 1 bad review will require 20 perfect reviews to balance out. Others being wipers sales, how many installs you do a week, and time spent on each install. Routing is terrible it's not uncommon to be 30 minutes in between each job. Plus the traffic and the fact the vans are tracked with with geo tabs that report back if you go over the speed limit by 3mph, of you brake to hard, if you take a corner to hard, if you idle your van for more than 5 minutes, which is easy to do when your taking your mandatory 30 minute lunch break, and you don't want to have a heat stroke in the cab of your van. Overall I hate this job more than any other I've had, they're a terrible company, and when I quit I will never work for them again, or use their services just out of pure spite. Amazon gets all the press because they're employees have to pee in bottles, we'll that this job you'll crap in a home depot bucket because your over routed so badly.

Explore other reviews about Safelite AutoGlass

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Weekly pay, great benefits, flexibility

Cons

Customers were very rude when they don’t get their way.

avatar
Safelite AutoGlass Response
1mo
Thank you for taking the time to share your experience. We value your opinion as a former associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home Training throughout

Cons

Micromanagement If we get pulled into a meeting it usually comes with some sort of write up, even if doing well and good KPI , they consistently will find a reason for issues with performance. Feeling stuck, if you have even 1 negative performance review you cannot move to full time or request a role change within the company.

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