Safelite AutoGlass Reviews

Management is pathetic. 90% have never installed a glass themselves. Once they got the new ceo, the company became horrible. The greed and shady culture she created has trickled down and sucked all the life out of what once was a fun job. We used to have team building events, company outings and breakfasts. All of that is gone now along with the morale. All Management cares about is money by price gouging the insurance companies and cash paying customers in order to inflate the company's profits before going public. They stole 1000s from their veteran technicians taking away as much as 10$ an hour by demoting them under unfair circumstances. Give raises to the trainees while not giving anything to veteran techs who have given their all already to this company. If they led men into battle, it would be a massacre every time. You have no name here. You are and always will be, just a number. No longer a career but just a job and a paycheck. Slave driven, cold heart and can-get-over-on-you mindset is their motto so get used to it.

Where to begin, this company has quickly turned from the best place I’ve worked and long term career to me being forced to look elsewhere for employment. The leadership and people who tell you how to do your job has never replaced glass and push you until you are broken. Their primary focus is now how good of a salesmen you are and not how good of a quality technician. If you don’t sell overcharged wipers you don’t get a raise. you have to put yourself first and screw over the customer just to try and get a wiper sell because you are the 3rd or 4th time they are asked by the time you even see your customer. Also what can effect your pay are customer surveys. The problem with this is anything that makes the customer upset like price, insurance, having to reschedule out of your control, rude ca, or they are having a bad day, will cause you to not get a raise or even demoted.