Trained monkey work! - Customer Service Representative Safelite AutoGlass Employee Review

3.0
26 Jul 2008
Recommend
CEO approval
Business outlook

Pros

Excellent second job for many with no work to bring home. If you enjoy helping people and not working too hard, this could be the place for you. Hiring practices encourage diversity. Twenty-four hour shifts mean that flexible scheduling is possible.

Cons

Current practice is to hire as many people as possible rather than offer overtime or other incentives for current employees. This has cut many peoples' take home pay by thousands of dollars versus last year! Communication between the two buildings is sporadic at best, leaving Schrock Road often scrambling to figure out the latest changes. Equipment maintenance and upgrades are rare.

Explore other reviews about Safelite AutoGlass

5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Making bank bro. Driving Range Rovers

Cons

There are none. Best place ever

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Safelite AutoGlass Response
2d
Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home Training throughout

Cons

Micromanagement If we get pulled into a meeting it usually comes with some sort of write up, even if doing well and good KPI , they consistently will find a reason for issues with performance. Feeling stuck, if you have even 1 negative performance review you cannot move to full time or request a role change within the company.

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