very positive have learned alot - Customer Service Representative II Safelite AutoGlass Employee Review

5.0
1 Aug 2014
Recommend
CEO approval
Business outlook

Pros

they give you really good training and you are very prepared when you hit the floor, they make sure are educated on the accounts that you take and most of the job coaches are very helpful and they give you a really nice schedule

Cons

they do not offer anymore overtime they used to offer daily in the peak season and have cut off all the overtime and have yet to bring it back in over 4 months which makes it hard on people like me that really relied on it to provide for my family and they are really strict on their attendance policy

Explore other reviews about Safelite AutoGlass

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

2.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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