Not Unless Your Desperate - Customer Service Representative Safelite AutoGlass Employee Review

2.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Remote Somewhat flexible schedules Easy Training

Cons

Terrible Systems Poor Management High Volume Calls

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Safelite AutoGlass Response
4mo
We regret to hear about your negative experience and take your feedback very seriously. Our goal is to create a supportive and fair work environment for all employees, and we're sorry that you felt otherwise. We would appreciate the opportunity to discuss this further. Please reach out to PeopleDirect@Safelite.com with a detailed statement so we can address your concerns.

Explore other reviews about Safelite AutoGlass

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Weekly pay, great benefits, flexibility

Cons

Customers were very rude when they don’t get their way.

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Safelite AutoGlass Response
1mo
Thank you for taking the time to share your experience. We value your opinion as a former associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home Training throughout

Cons

Micromanagement If we get pulled into a meeting it usually comes with some sort of write up, even if doing well and good KPI , they consistently will find a reason for issues with performance. Feeling stuck, if you have even 1 negative performance review you cannot move to full time or request a role change within the company.

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